Confirm first
Do not send a device before the service request is reviewed and the shipping details are confirmed.
Courier repair
If courier repair is accepted for your case, the device must be packed carefully and sent only after the request details are confirmed.
Do not send a device before the service request is reviewed and the shipping details are confirmed.
The sender is responsible for safe packaging. Use strong protection, padding and a box suitable for transport.
Courier transport is handled by the courier. Damage caused by poor packaging or transport conditions is not service warranty.