Complete IT support for small and medium businesses
A business needs stable computers, working internet, secure email, printers that function, backups, access to files and quick help when something breaks. PentruNoi can provide IT support for companies that do not have an internal IT department or need extra technical help. We can work remotely or on site depending on the issue, location and urgency.
remote supporton-site supportmonthly maintenancepreventive checksstaff supportissue documentation
Computers, laptops and workstations
We configure, check and maintain computers and laptops used in the business. This can include operating system installation, drivers, applications, printers, email accounts, work software, antivirus, file access and security settings. We can also help with SSD/RAM upgrades, cleaning, hardware diagnosis and preparing equipment for new staff.
Windows installationdriver updatesSSD / RAM upgradecleaning and diagnosticsnew laptop setupworkstation configuration
Networks, internet, Wi-Fi and equipment
Many companies lose time because of unstable internet, weak Wi-Fi or incorrectly configured routers. We can check the network, router, switches, access points, cabling, network sockets, IP addresses, DHCP, DNS and areas with poor signal. We can propose a better structure for offices, rooms, warehouses, guesthouses or commercial spaces.
routersswitchesaccess pointsWi-Fi coveragestructured cablingguest / staff network separation
Business email, domains and DNS
Business email should be stable and should not land in spam. We can configure Google Workspace, Microsoft 365 or hosting email, domains, DNS, SPF, DKIM, DMARC, aliases, forwarding, passwords, signatures and staff accounts. We can also help migrate email from an old provider to a new one.
Google WorkspaceMicrosoft 365SPF / DKIM / DMARCemail migrationaliasesemail signatures
Backup, NAS and recovery planning
Backups should not be checked only after data is lost. We can configure local backup, NAS backup, cloud backup, copies for important documents, databases, websites and working folders. We can also check whether backups are actually being created and whether they can be restored. For businesses, a simple backup strategy can save days of work.
NASlocal backupcloud backupwebsite backupdatabase backuprestore testing
Security, antivirus and account protection
IT security starts with practical basics: good passwords, updates, antivirus, separate accounts, limited access, backup, secure email and caution with suspicious links. We can check laptops, email accounts, routers, passwords, suspicious extensions, DNS settings and common risks. We can configure two-factor authentication where possible and access rules for staff.
antivirus2FApassword auditemail securityupdatesuser permissions
Servers, VPS, hosting and internal applications
For companies that have websites, internal applications, CRM systems, dashboards, databases or server services, we can help with Linux VPS, Docker, reverse proxy, SSL, databases, backups, monitoring and deployment. We can investigate why a site is down, why a container does not start, why an SSL certificate is failing or why an application is slow.
Linux VPSDockerSSLreverse proxyPostgreSQL / MySQLhealth checks
Printers, scanners and office equipment
Printers and scanners can stop a business from working when they are not configured correctly. We can install drivers, configure network printing, scan to email or folder, static IP, access from multiple computers and common error troubleshooting. We can document the settings so they are not lost after the next reinstall.
USB / network printersscan to folderscan to emailstatic IPdriver setuptroubleshooting
User onboarding and offboarding
When a new employee starts, everything should be ready: laptop, email, folder access, printer, applications, passwords and permissions. When someone leaves, access should be closed correctly. We can create simple onboarding and offboarding procedures so the company does not lose time and forgotten accounts do not remain active.
new accountspermissionsprepared equipmentaccess removalfile transferchecklist
Support for websites and digital platforms
In addition to classic IT support, we can help companies with websites, domains, hosting, forms, notification emails, new pages, bugs, backups and small automations. If the website was built by us, maintenance can be faster. If it is an older website, we can audit it and propose a migration or cleanup.
website maintenanceformsemail notificationsnew pagesbug fixingwebsite migration
VoIP, phones, PBX and SMS gateway planning
For companies that receive many calls, we can analyse VoIP solutions, softphones, PBX, virtual numbers, call forwarding, voicemail and integration with internal processes. We can also help plan an SMS gateway or a 4G modem solution when confirmations or notifications by SMS are required.
VoIPPBXsoftphonecall forwardingvoicemailSMS gateway planning
CCTV, NVR and network-connected devices
IP cameras, NVRs, intercoms, printers, POS systems and other connected equipment depend on a stable network. We can help with basic settings, IP addresses, local access, cabling, PoE switches, network separation and connectivity checks. We do not replace a specialist security company, but we can support the networking and IT integration side.
IP camerasNVRPoEstatic IPlocal accessseparate network
Monitoring, maintenance and reports
A company should not wait until the internet or server fails. We can perform periodic checks for disk space, backup, updates, website status, SSL certificates, Docker services, email, DNS and critical equipment. For support plans, we can create simple reports showing what was checked and what should be improved.
website monitoringbackup checksdisk spaceSSLDNSmaintenance reports
IT consulting and modernisation plan
Sometimes the first step is not buying equipment, but understanding what already exists. We can perform a simple audit: computers, network, internet, email, backup, website, accounts, printers, servers and risks. After the audit, a realistic plan can be created: what is urgent, what can wait and what is worth modernising.
IT auditmodernisation planequipment listprioritiesrecommendationsphased budget
